Emergency service 24/7(650) 567-5385

Terms of Service

These terms apply to use of this website and service request links.

Website content

Website content is provided for general service information. Typical cost ranges on service pages describe common jobs; final diagnosis, pricing, and repair recommendations depend on equipment condition, site access, parts availability, and technician findings.

Service requests

Calling or submitting a booking request does not guarantee a specific appointment time until the request is confirmed. Same-day service is available, but availability can vary by schedule, route, and service type. Urgent no-heat, no-cooling, gas-odor, and breaker-trip calls are taken 24/7.

Estimates, pricing and warranty

Estimates for new and replacement systems are free. Repair and diagnostic visits are not free; ask about the visit fee when you book. Before you approve a larger repair or an installation, you receive the diagnosis, parts, labor, and options in writing, and that work goes ahead only with your approval. Equipment and parts warranties follow the manufacturer’s terms, which may require registration.

Brand references

Brand names are used to identify equipment types and manufacturer lines. Menlo Park HVAC Pros is an independent service provider and is not affiliated with or endorsed by the manufacturers named on this site.

Contact

For questions about these terms, call (650) 567-5385.

Call (650) 567-5385